What our clients have to say

“About all I can say is wow! I tasked Louise and Creative Baskets...By Design with coming up with a very special thank you basket that reflected everything unique to the Okanagan and Kelowna. I could tell within the first minute of our conversation that she absolutely understood what we were trying to achieve and was going to go above and beyond to make it something out of the ordinary. Within the first few minutes she was asking me for details of the recipient: what food they liked, their favourite sports and hobbies, allergies etc. She addressed the challenge with a level of detail and professionalism I would expect from a seasoned concierge at a luxury hotel!

All in all her team delivered 5 star service.”

Shane Styles- Folio

“I have never seen such a thoughtful collection of gifts and treats before. All of our absolute favorite goodies, food and drink, along with an incredible Sherpa throw that is the coziest blanket ever; all packed up beautifully in a gorgeous white box.”

Shannon & Al Vandermey

“I wanted to have a basket made of all of my friend's things for her birthday. I found this site online and sent an email. Louise answered right away and immediately started the process of sourcing out the things I wanted and even offered to find someone to do a custom birthday cake and delivered both together. The result couldn't have been better. My girlfriend was so surprised and happy with it. I can't recommend her enough!”


“Louise always works collaboratively and efficiently with me to create baskets that are unique, thoughtful and fun for each one of my clients. She listens to my ideas and strives to go that extra mile to make each one special. I love her creativity and professionalism. It is always a pleasure delivering one of the gorgeous baskets that she has created for me!”

Jackie Large, Century 21 Assurance Realty Ltd.

“Good day Louise,

I wanted to say a huge thank you from myself and the Board for the "goodie bags". It was such a big hit with our volunteers (especially the popcorn!), and they were so grateful that the products all came locally. Thank you for your time and energy put into this, and again for all your accommodations. We are so blessed!
Best regards,

Casey Graston | Store Manager
Mission Thrift Store Kelowna”

Casey Graston | Store ManagerMarch 30, 2021

“Creative Baskets is outstanding! The response time was so fast and efficient and the basket was perfect, exactly what I asked for, less then my budget and truly blew me away with it's great presentation and wonderful delivery service. They've got all the personal touches, I hope to use them again.
Nikki, Fairfield. CT”

Nikki GalliasSeptember 29, 2021

“Upon several google searches, I came across Kelowna Custom Baskets. What I was looking for was not met by other Gift Basket companies and so I was very thankful to locate this website. I emailed Louise and to my surprise, I received a prompt reply. Louise was very attentive to what I was looking for and was able to create a beautiful Gift Basket within my budget range. She was very professional and prompt as the basket was delivered to the delight of the recipients. Thank you so much Louise for creativity and professionalism! I will definitely use your services again if needed and refer your services to others. Keep up the good work!”

Signed a very happy customer!October 13, 2020

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| If you need more information or help getting started, we would love to help!

Have a Question?


| If you need more information or help getting started, we would love to help!