Last updated: November 3, 2025
Welcome to Creative Baskets by Design (“we,” “our,” “us”).
These Terms and Conditions govern your use of our website and services.
By accessing or purchasing from our site, you agree to these terms.
Creative Baskets by Design is a locally owned company based in Kelowna, British Columbia, offering curated gift baskets for local delivery.
You agree to use this site lawfully and respectfully.
We reserve the right to refuse service, cancel orders, or limit quantities if misuse or fraudulent activity is suspected.
All products, descriptions, and prices are subject to change without notice.
We aim to display products accurately, but variations in contents or packaging may occur depending on availability.
Payments are processed securely through credit card, PayPal, or e-transfer.
Orders are confirmed once payment is received in full.
We deliver locally within the Kelowna area.
Delivery times are approximate and may vary based on volume and address.
It is the customer’s responsibility to provide accurate delivery information.
Because our baskets are customized, we accept refunds or replacements only for damaged or incorrect orders.
See our Refund Policy
We are not liable for indirect, incidental, or consequential damages arising from product use, delivery delays, or website errors.
All text, images, and designs on this site belong to Creative Baskets by Design and may not be used without written consent.
These terms are governed by the laws of British Columbia, Canada.
Any disputes shall be handled in the courts of Kelowna, BC.